The International Relations Office of the School of Business and Economics (SBE) is looking for a qualified candidate to join the Incoming team as an Incoming Students Officer. The Incoming team consists of the Incoming Coordinator and two Incoming Students Officers; we are currently seeking to fill the position of the second officer.

Job Description
The Incoming Team is responsible for serving as the first point of contact for (prospective) incoming exchange students at SBE. Key tasks as an Incoming Students Officer include managing the registration process for incoming exchange students, ensuring complete and accurate processing of their applications, and organizing the twice-yearly introduction days to support their smooth transition. The role also involves processing and distributing academic transcripts for these students, addressing their inquiries primarily via email, and providing consistent support to ensure a positive exchange experience.
This position is part of SBE’s international relations team, which is dedicated to supporting exchange programs and enhancing the institution’s global engagement. The team works collaboratively with administrative and academic departments to deliver seamless services and uphold institutional standards.

Additionally, you will:

• Maintain and update brochures, the intranet, website, and social media platforms;
• Support, maintain, and improve relationships with partner institutions;
• Assist in creating communication materials for the incoming exchange program and update these materials;
• Provide comprehensive support to incoming students via email, phone, online, and in-person consultations;
• Track and monitor the progress of exchange program participants;
• Complete required documentation, such as Online Learning Agreements using the EU Dashboard;
• Stay informed about global trends affecting internationalization and support the Incoming Coordinator in strategic planning.

Requirements
We are looking for a proactive and resourceful individual who thrives in a dynamic international setting.

The ideal candidate will:

• Demonstrate proven excellence in administrative skills;
• Show enthusiasm for supporting students in a diverse environment;
• Be a team player with a collaborative and adaptable mindset;
• Possess strong verbal and written communication skills;
• Hold a relevant University of Applied Sciences degree or equivalent professional experience;
• Have proficiency in both English and Dutch at the C1 level or higher.

What we offer
As an Incoming Students Officer at the School of Business and Economics, you will be employed by the most international university in the Netherlands, located in the beautiful city of Maastricht. In addition, we offer you:

• Good employment conditions. The position is graded in scale 7 according to UFO profile student affairs officers, function level 3, with corresponding salary based on experience ranging from €2899,00 and €3809,00 gross per month (based on a full-time employment of 38 hours per week). In addition to the monthly salary, an 8.0% holiday allowance and an 8.3% year-end bonus apply.
• An employment contract for a period of 12 months with a scope of 0,8 - 1,0 FTE. Upon proven suitability, the employment contract will be converted to an indefinite contract.
• At Maastricht University, the well-being of our employees is of utmost importance, we offer flexible working hours and the possibility to work partly from home if the nature of your position allows it. You will receive a monthly commuting and internet allowance for this. If you work full-time, you will be entitled to 29 vacation days and 4 additional public holidays per year, namely carnival Monday, carnival Tuesday, Good Friday, and Liberation Day. If you choose to accumulate compensation hours, an additional 12 days will be added. Furthermore, you can personalize your employment conditions through a collective labor agreement (CAO) choice model.
• As Maastricht University, we offer various other excellent secondary employment conditions. These include a good pension scheme with the ABP and the opportunity for UM employees to participate in company fitness and make use of the extensive sports facilities that we also offer to our students.
• Last but certainly not least, we provide the space and facilities for your personal and professional development. We facilitate this by offering a wide range of training programs and supporting various well-established initiatives such as 'acknowledge and appreciate'.

The terms of employment at Maastricht University are largely set out in the collective labor agreement of Dutch Universities. In addition, local provisions specific to UM apply. For more information, click here.

Maastricht University
Why work at Maastricht University?

At Maastricht University (UM), everything revolves around the future. The future of our students, as we work to equip them with a solid, broad-based foundation for the rest of their lives. And the future of society, as we seek solutions through our research to issues from all around the world. Our six faculties combined provide a comprehensive package of study programmes and research.

In our teaching, we use the Problem-Based Learning (PBL) method. Students work in small groups, looking for solutions to problems themselves. By discussing issues and working together to draw conclusions, formulate answers and present them to their peers, students develop essential skills for their future careers.

With over 22,300 students and more than 5,000 employees from all over the world, UM is home to a vibrant and inspiring international community.

Are you drawn to an international setting focused on education, science and scholarship? Are you keen to contribute however your skills and qualities allow? Our door is open to you! As a young European university, we value your talent and look forward to creating the future together.

Click here for more information about UM.

The School of Business and Economics
The School of Business and Economics (SBE) is one of Maastricht University’s six faculties. Our mission is to contribute to a better world by addressing societal problems, by co-creating knowledge and developing team players and leaders for the future.

By joining SBE, you will be part of the 1% of business schools worldwide to be Triple Crown accredited (EQUIS, AACSB and AMBA). You will join an inspiring and international environment, where learning and development is priority.

Curious?
Are you interested in this exciting position but still have questions? Feel free to contact Severine van de Berg at s.vandeberg@maastrichtuniversity.nl for more information.

Applying?
Or are you already convinced and ready to become our new an Incoming Students Officer? Apply now, no later than 2 January 2024, for this position.

The first interviews preferably take place on 9 and 13 January. The second interviews will preferably be held on 16 and 20 January.

The vacancy is open for internal and external candidates. In case of equal qualifications, internal candidates will be prioritized.

Maastricht University is committed to promoting and nurturing a diverse and inclusive community. We believe that diversity in our staff and student population contributes to the quality of research and education at UM, and strive to enable this through inclusive policies and innovative projects led by teams of staff and students. We encourage you to apply for this position.